Business Process Outsourcing

Gain More Value From Buissness Processes

Optimize your operational investments with EPHP Solutions’ proven expertise, tailored solutions, and global delivery model.

Are the processes that keep your business going getting in the way of moving your business forward? From claims processing and accounts payable to quality assurance and data capture and maintenance, EPHP Solutions’ industry-specific and shared-services capabilities can help you achieve cost saving opportunities of 30% or more while optimizing your business processes.

Right solutions, right size, right cost
EPHP Solutions’ Business Process Outsourcing (BPO) Services will help you:

  • Reduce operational costs while mitigating risk and maintaining continuity of operations
  • Enhance the quality of outcomes and service delivery
  • Standardize processes and reduce risk of errors
  • Maintain regulatory and industry compliance requirements
  • Establish a scalable and flexible operating model
  • Refocus internal resources on your core competencies
  • Boost process efficiencies and improve enterprise business value

To meet your specific operational requirements, EPHP Solutions delivers customized BPO solutions. As a right-sized firm we’re large enough to have both deep and broad BPO knowledge and experience. Yet we’re flexible enough to offer individualized services that meet your unique needs. These tailored solutions, in combination with our world-class governance and relationship management approach, help you achieve sustained results, consistent and repeatable outcomes, minimal business interruption, reduced risk, and continuous improvement.

EPHP Solutions’ focus on continuous improvement can be seen in our robust reporting, which provides you with regular updates and actionable information on key business and operational metrics. All of which enables you to improve upstream and downstream processes and service outcomes. And by realizing dramatic cost savings, you can reallocate your valued, veteran resources to building competitive advantage, creating added value for your customers, and driving bottom-line results. We stand by our strong reputation of high-quality service with outcome-based engagement models.

BPO Offerings

EPHP Solutions’ Business Process Outsourcing services help you optimize your operational investments in the following areas:

Data Management Services – including data capture, mapping, update, maintenance, and quality assurance of client information records and related processing

Claims Processing – including data capture, claim intake/notice of loss, claim adjudication, and quality audits for all claim types, including healthcare, dental, disability, property and casualty, and warranty claims

New Business, Membership and Enrollment Services – including information capture from new business applications, confirmation of required materials, validation of data, and performance of rules-based information processing

Financial Services Transaction Processing – including securities processing operations; annuity contract processing; reconciliation of cash, accounts, and fund positions; financial analysis; and client reporting

Finance and Accounting, and Human Resources Support Services – including accounts payable, accounts receivable, payment processing, reconciliations, general ledger transactions, analysis and reporting, administration support and reporting, resume and candidate data management, web sourcing, candidate screening, and recruitment support.