PRIVACY POLICY
Introduction
1.1 At Ephpsolutions, we prioritize the privacy of our visitors and users.
1.2 This policy applies when we act as a data controller regarding personal data from visitors and subscribers to our website.
1.3 We utilize cookies on our website, and we will seek your consent for any non-essential cookies upon your initial visit.
1.4 In this policy, “we,” “us,” and “our” refer to Ephpsolutions. For further details about us, please see Section 13 (Our Details).
How We Use Your Personal Data
3.1 In this section, we outline:
(a) The categories of personal data we may process.
(b) The source and specific categories of personal data we may process that we did not collect directly from you.
(c) The purposes for processing your personal data.
(d) The legal bases for such processing.
3.2 Usage Data: We may process data about your usage of our website and services, including your IP address, location, browser type, operating system, referral source, and more. This data, sourced from Google Analytics, helps us analyze website performance and improve our services. The legal basis for this processing is our legitimate interest in monitoring and enhancing our offerings.
3.3 Account Data: If you provide us with your name, email address, or Facebook profile information when opting in for downloads or chatting via Facebook Messenger, we will process this data to operate our website and communicate with you. The legal basis is your consent and our legitimate interests in managing our business.
3.4 Profile Data: We may process your profile data, including your name, email, and profile picture, when you leave comments or reviews on our website. This is done based on your consent and our legitimate interests.
3.5 Publication Data: Information you post for publication on our website may be processed for publication purposes, governed by your consent and our interests.
3.6 Enquiry Data: We may process information from inquiries about our services to market and sell relevant offerings. The legal basis is your consent.
3.7 Customer Relationship Data: Information about our customer relationships, including contact details, may be processed to manage those relationships. The legal basis is our legitimate interests.
3.8 Transaction Data: We process transaction data related to purchases made through our website to fulfill orders and maintain records. The legal basis is contract performance and our legitimate interests.
3.9 Notification Data: Data provided for email or Messenger subscriptions may be processed to send notifications. The legal basis is your consent.
3.10 Correspondence Data: Any communication sent to us may be processed for record-keeping and communication purposes, based on our legitimate interests.
3.11 Legal Claims: We may process your personal data to establish or defend legal claims. The legal basis is our legitimate interests.
3.12 Insurance and Risk Management: Personal data may be processed for insurance and risk management purposes, again based on our legitimate interests.
3.13 Beyond the specified purposes, we may process your data to comply with legal obligations or to protect vital interests.
3.14 Please do not share anyone else's personal data with us unless requested.
Sharing Your Personal Data
4.1 We may share your data within our group of companies as necessary for the purposes outlined in this policy.
4.2 We may disclose your data to insurers and professional advisors for risk management and legal purposes.
4.3 We may share your email with advertisers or partners to resolve disputes.
4.4 Payment processing will be handled by our partners, Stripe and PayPal. We share transaction data only as necessary for payment processing.
4.5 We may share your inquiry data with third-party suppliers identified on our website, each acting as their own data controller.
4.6 Additionally, we may disclose your data to comply with legal obligations or for legal claims.
4.7 If our business undergoes changes, such as a sale, user information may be transferred as an asset.
International Transfers
5.1 This section covers the transfer of your data outside the European Economic Area (EEA).
5.2 We are based in the United States. Transfers will be protected by appropriate safeguards, such as standard data protection clauses approved by the European Commission.
5.3 Our website is hosted in the United States, which has an adequacy decision from the European Commission.
5.4 Personal data submitted for publication may be accessible globally via the Internet.
Data Retention
6.1 Our data retention policies ensure compliance with legal obligations.
6.2 Personal data will not be kept longer than necessary for its purpose.
6.3 Data may be retained indefinitely unless manually deleted.
6.4 Retention periods may depend on third-party service providers.
6.5 We may retain data as required for legal compliance or to protect vital interests.
Amendments
7.1 This policy may be updated periodically.
7.2 Please check this page to stay informed about changes.
7.3 Email subscribers will be notified of significant updates.
Your Rights
8.1 You have several rights under data protection laws, including:
(a) The right to access.
(b) The right to rectification.
(c) The right to erasure.
(d) The right to restrict processing.
(e) The right to object to processing.
(f) The right to data portability.
(g) The right to complain to a supervisory authority.
(h) The right to withdraw consent.
8.2 You have the right to access your data and receive information about its processing. The first copy is free; additional copies may incur a fee.
8.3 You can request correction of inaccurate data or completion of incomplete data.
8.4 You may have your data erased under certain circumstances.
8.5 You can request restriction of processing in specific situations.
8.6 You can object to processing based on legitimate interests or for direct marketing purposes.
8.7 If your data is processed based on consent or contract, you can request data in a structured format.
8.8 You have the right to lodge a complaint with a supervisory authority if you believe our processing violates data protection laws.
8.9 You can withdraw consent at any time without affecting prior processing.
8.10 To exercise your rights, contact us at Ephpsolutions, [address].
Cookies
9.1 A cookie is a file containing an identifier sent from a web server to your browser, stored there, and sent back with subsequent requests.
9.2 Cookies can be persistent or session-based.
9.3 While cookies do not typically contain personal information, they can link to data we store.
Cookies We Use
10.1 We use cookies for:
(a) Authentication and identifying you on our website.
(b) Status determination to check if you're logged in.
(c) Personalization to tailor your experience.
(d) Security measures to protect your account.
(e) Advertising to display relevant ads.
(f) Analysis for performance insights.
(g) Storing your cookie preferences.
Cookies from Service Providers
11.1 Our service providers may also place cookies on your device.
11.2 Google Analytics helps analyze website usage, governed by Google’s privacy policy: Google Privacy Policy.
11.3 We use AdPlugg for ad services; their privacy policy can be found here.
Managing Cookies
12.1 Most browsers allow cookie management. For instructions, visit:
(a) Chrome
(b) Firefox
(c) Opera
(d) Internet Explorer
(e) Edge.
12.2 Blocking all cookies may impair website usability.
12.3 Some features may not work if cookies are disabled.
Our Details
13.1 This website is operated by Ephpsolutions.
13.2 We are based in Maharashtra, India, at M/s Ephpsolutions, Address.
13.3 You can reach us:
(a) By mail to the address above.
(b) Via our website contact page.
Data Protection Officer
14.1 For inquiries regarding data protection, contact us at support@ephpsolutions.com.
